Bath Private Car Hire
Service Terms & Conditions
Every effort is made to get the passenger to the destination in good time. BPCH will not accept any liability for missed flights / sailings due to traffic delays through accidents, traffic jams, breakdowns or anything else that could not be anticipated.
All baggage carried by BPCH is at the customers own risk. BPCH accept no liability for damaged or lost property. Booking must be made and confirmed in advance by telephone or email.
All payments must be made in advance by credit card or BACS. Cash payments must be made on conclusion of your journey. Confirmation for credit card or BACS payments will be emailed to the hirer once the payment has been received. Receipts for cash payments will be given at the end of the journey, if required.
Any cancellation made more than 24 hours before the journey will be entitled to a full refund, less any handling charge for credit card payments. If the hirer cancels on the day of the hire, they will only be entitled to a refund of 50% of the total fare.
Anybody who is not at the arranged pick up point will receive no refund.
The amount of luggage must be agreed at the time of booking. The driver is not allowed to take excessive luggage if it overloads the vehicle. The drive may refuse to take any extra luggage not previously agreed.
The driver may refuse to transport any passengers under the influence of excessive alcohol or drugs.
The hirer will be responsible for any damage they or their party may cause to the vehicle. The hirer may also be charged valeting fees if the vehicle is left in an unsuitable condition.
Passengers must seat belts by law at all times
The consumption of food and drink in the vehicle is prohibited.
The driver will make every effort to arrive at the arranged pick up point punctually. However, BPCH shall not be liable for any losses resulting from late or non arrival at the agreed pick up point, due to traffic problems, mechanical breakdown, adverse weather or any other circumstances beyond its control.
BPCH will regularly check airport / sea port arrivals for any delays or cancellations. This will avoid any wasted waiting time for the driver. No extra charges will be made for flight or sailing delays.
BPCH will use their own vehicles, however, in an emergency reserve the right to use a third party.
The hirer will be emailed details of the journey. It is the hirer's responsibility to check that the ppy to help you with any queries you may have, including prices, facilities on offer, access concerns or anything that may be on your mind.
Bath Private Car Hire
Website Terms & Conditions
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this web-site for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this web-site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this web-site meet your specific requirements.
This web-site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this web-site, which are not the property of, or licensed to the operator, are acknowledged on the web-site.
Unauthorised use of this web-site may give rise to a claim for damages and/or be a criminal offence.
From time to time, this web-site may also include links to other web-sites. These links are provided for your convenience to provide further information. They do not signify that we endorse the web-site(s). We have no responsibility for the content of the linked web-site(s).
Your use of this web-site and any dispute arising out of such use of the web-site is subject to the laws of England, Northern Ireland, Scotland and Wales.
Bath Private Car Hire
Bath Private Car Hire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Bath Private Car Hire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/01/2012.
What we collect
We may collect the following information:
- Your Name.
- contact information including email address.
- demographic information such as postcode.
- other information relevant to customer surveys and/or offers.
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Bath Private Car Hire, 9 Arundel Rd, Camden Bath BA1 6EF. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.