Bath Private Car Hire
and Your Privacy
INFORMATION WE MAY COLLECT FROM YOUAs a result of browsing our website or actioning your contact or quotation enquiry, we may temporarily collect and process the following data about you:
- Information that you provide by completing forms on our website, https://www.bathprivatecarhire.com. This includes information provided at the time of submitting said information to us or requesting further services. We may also ask you for information when you report a problem with our site.
- If you contact us, we may keep a record of that correspondence in order to help us fulfil the request for you.
- Google Analytics – Anonymised details of your visits to our site including, but not limited to, traffic data, location data, blogs, operating system, browser usage and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
IP ADDRESSES AND COOKIESVia Google Analytics, we may collect anonymised information about your computer, including where available your operating system and browser type, for system administration and internal search engine optimisation purposes. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual and we will not collect personal information in this way. Furthermore, Google Analytics does not collect specific IP address information as of May 2018. We may obtain anonymised information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better service. They enable us:
- To estimate our audience size and usage pattern.
- To speed up page loading times for our users.
WHERE WE STORE YOUR PERSONAL DATAWe do not store any specific personal information about you on our website servers or back-end administration system. Our website does use SSL encryption when submitting your contact form information ( via automated email ) to our company administrator. Unfortunately, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data by using SSL encryption, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATIONWe may use information held about you in the following ways:
- Anonymised data obtained via Google Analytics : To ensure that content from our site is presented in the most effective manner for you and for your computer.
- Contact information obtained via email : To carry out our obligations arising from any contracts entered into between you and us.
HOW CAN I FIND OUT WHAT DATA YOU STORE ON ME?Our website does not have a webserver database that collects and stores personal data, be it permanently or transiently. If you would like to enquire about what information we may possess on you, either on paper ( receipts, quotes etc. ) or electronically ( emails ), please contact our data protection officer at [email protected]. We will attempt to reply to you within 48-72 hours. Please note that we will ask for evidence of your identity before disclosing any information we may have on record.
CAN I SUBSEQUENTLY REQUEST THIS DATA BE ERASED?
Of course. Once we confirm your identity and provide to you any data we may hold, you can request we delete all instances. Please contact our data protection officer at [email protected] to initiate this process.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information if we are under a duty to disclose or share your personal data in order to comply with any legal obligation to our customers or to others. This includes exchanging information with other companies and organisations for the purposes of fraud investigation and to assist with the investigation of any criminal activities.
YOUR INFORMATION AND WEBSITE SECURITY
Our website does not use web server personal data storage technologies such as databases, so inherently our system is less vulnerable to attacks, hacks and other exploits that may lead to your personal data ending up in the wrong hands so to speak. That said, we have put in place security measures that help us minimise the possibility of BPCH falling foul to such attacks. We lock down our FTP access using a pre determined timed access facility, we use SSL encryption throughout our web server an our administration password for our web hosting is changed on a monthly basis.
DO YOU USE OUR DATA FOR MARKETING PURPOSES?
We do not process your personal data, submitted via this website for marketing purposes. If you have any questions regarding the personal information our website may collect from you, please get in touch by calling +44 (0)1225 282101.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION (FOIA)
The UK Freedom of Information Act (2000) gives you the right to access any information held about you by us. Your right of access can be exercised in accordance with the Act.
IF YOU HAVE CONCERNS, PLEASE CONTACT US